Q&A

Q: Are you legal?

A: We are 100% legit and have a lot of regular customers who trust us!

Q: How to buy?

A: You can place your order on our website and pay by Credit Card. If you need to use other payment methods please contact customer service.

Q: Why is my order on hold?

A: It means payment is not finished or pending confirmation. Contact our customer service to get more info.

Q: Why is my order failed/cancelled?

A: It means payment is failed or order exceeds on hold time, if you still want to proceed your order, contact our customer service.

Q: When will my order be shipped ?

A: Usual shipping time is 3-5 days, And delivery 7-15 business days after shipment

Q: How can I track my package?

A: After your package is sent out, you will receive the track number in your email, and you can check it through 17 track.(https://www.17track.net)

Q: Payment method

A: In addition to Credit Card, we also support Zelle, Wise, Cashapp, Venmo, and BTC/USDT, you can contact us for payment options.

Q: What happens if my order is lost in transit?

A: If you experience a lost item, you can contact us via WhatsApp and we will process a replacement.